After a video in which a costumed character ignores two black girls went viral on social media, the theme park issued another statement Monday night.
Sesame Place, a Sesame Street-themed amusement park in Philadelphia, apologizes for a video in which a costumed character appears to ignore two black children during a Parade on Saturday.
In the nine-second video, which the girls' mother shared on Instagram, her daughters can be seen receiving a hug from the rosita character. In the video, Rosita seems to nod and move on.
In the caption of the video, the mother described the incident as 'disgusting'.
'I will never put my foot on the @sesameplace again!' The mother, who introduces herself on Instagram as Jodiii, said.
'And feel free to post that again. I'll get my money back."
Sesame Place Philadelphia initially issued a statement Monday in which it wrote:
'Our brand, our park, and our employees are for inclusion and equality in all forms. This is the essence of Sesame Place, and we do not tolerate in our parks a behavior that goes against this commitment. We are also always committed to ensuring that all families and children have the best possible experience in our parks, and we are very disappointed when that doesn't happen."
After the video went viral on social media, the theme park issued a new statement Monday night, saying:
' We sincerely apologize to the family for what happened at our park on Saturday and will take steps to improve it. We are determined to correct this situation. We will continue to train our staff to better understand and recognize our customers and provide a comprehensive, fair and enjoyable experience. '
'For over 40 years, Sesame Place has been striving to uphold the values of respect, inclusion, and belonging. We are committed to doing an even better job to make children and families feel special, seen, and included when they come to our parks."
CNN contacted the girls' mother for comment.
The video went viral and sparked outrage, including from Destiny's Child singer Kelly Rowland, over her unequal treatment.
Rowland shared the video, which the mother posted on her Instagram story, and wrote that the incident angered her.
'So if it were me, the whole parade would have caught fire,' Rowland said in the video posted on her Instagram story. 'Are you serious? Don't want to talk to my child? And did you see the baby's face at the end? The little girl in the pink dress? She deserves an explanation!'
Online, other artists, activists, and social media users have expressed their anger at the incident at the amusement park.
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Sesame Place in Philadelphia and San Diego is the only theme park in the U.S. dedicated exclusively to the award-winning series Sesame Street. Sesame Street-themed rides, fun shows, character parades, fun activities, and everyone's favorite furry friends - in the parks there is something for children of all ages and families. Each park is an accredited autism center by the International Council for Accreditation and Continuing Education Standards (IBCCES). At Sesame Place, the whole family can ride rides, splash on the slides, and sing and dance with friends from Sesame Street.
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Park entrance fees range from $45 to $75 per day, but special discounts are often offered to make the park affordable. sesame place san Diego
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Before visiting, we recommend checking the opening hours of Sesame Place. Working hours may vary; they usually open at 11:00 a.m. 10 a.m. and closes from 10 a.m. to 10 p.m. 17.00 to 19.00 Sesame Place is not open daily during the season. As a rule, it is open on Saturdays and Sundays throughout the year, but in the summer months, school holidays and popular holidays (for example, spring breaks and winter holidays) - only on weekdays. sesame place hotels
